PRIVACY POLICY

Last Updated: August 7, 2026

Hyper Brazil Inc., operating as Hyper Açaí (“Hyper Açaí,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information that we collect, use, disclose and retain.

This Privacy Policy explains how we handle personal information when you visit hyperacai.com (the “Website”), contact us, submit a form, request a product sample, inquire about becoming a wholesale customer, distributor or private-label customer, or otherwise interact with Hyper Açaí.

Hyper Açaí is a Canadian-owned company based in London, Ontario, Canada.

By using our Website or voluntarily providing personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

“Personal information” means information about an identifiable individual.

Depending on how you interact with Hyper Açaí, we may collect the following information:

Information You Provide to Us

When you complete a contact form, request a sample, inquire about wholesale products, private label services, distribution or other business opportunities, we may collect:

• First and last name

• Email address

• Telephone number

• Business or company name

• Business type

• Business website

• Business address

• City

• Province or territory

• Postal code

• Shipping or delivery address

• Information about your business or intended use of our products

• Products you are interested in

• Sample requests

• Order or purchasing information

• Messages, comments or questions you submit

• Any other information you choose to provide to us

If you communicate with us by email, phone, social media or another communication channel, we may also retain information contained in that communication.

Wholesale, Sample and Business Inquiries

Because Hyper Açaí primarily serves foodservice, retail, distribution and other business customers, we may collect information necessary to:

• Determine whether your business is eligible for samples or wholesale service

• Understand your business needs

• Determine product availability in your region

• Determine appropriate distribution or delivery options

• Arrange shipment or delivery of samples

• Prepare quotes or pricing

• Set up wholesale accounts

• Follow up with you regarding your inquiry

• Connect you with an appropriate distributor or sales representative

Some information submitted through our business forms may relate primarily to a business rather than an individual. However, where business information identifies an individual, such as a business owner's name, direct email address or telephone number, we treat it as personal information where required by applicable law.

2. Information Collected Automatically

When you visit our Website, certain information may be collected automatically through cookies, analytics technologies, server logs and similar technologies.

This information may include:

• IP address

• Browser type

• Device type

• Operating system

• General geographic location

• Pages visited

• Time and date of visits

• Referring website or source

• Links or buttons clicked

• Time spent on pages

• Website navigation and interaction information

We may use this information to understand how visitors use our Website, improve Website functionality, measure marketing effectiveness, troubleshoot technical issues and improve our products and services.

3. How We Use Personal Information

We may use the personal information we collect for purposes including:

Responding to Inquiries

To respond when you contact us, answer questions about our products, provide information about availability, pricing, wholesale programs, distribution or private-label opportunities, and provide customer service.

Processing Sample Requests

If you request a sample, we may use your information to:

• Review your request

• Contact you to confirm your business information

• Determine which products are appropriate for your business

• Coordinate shipping or delivery

• Send samples to the address provided

• Follow up regarding your experience with the products

Wholesale and Foodservice Sales

We may use your information to:

• Determine whether Hyper Açaí products are available in your region

• Establish a wholesale relationship

• Prepare quotations

• Provide product information

• Coordinate orders

• Arrange shipping, cold storage or distribution

• Manage ongoing customer relationships

Distribution

Where appropriate, we may use or share necessary business contact information to facilitate product ordering or distribution through Hyper Açaí's authorized distributors, logistics providers or other business partners.

For example, if ordering through a distributor is the most appropriate way to serve your location, we may connect you with that distributor or provide information necessary to facilitate the relationship.

Private Label Inquiries

If you inquire about private-label manufacturing, we may use your information to:

• Understand your proposed product

• Evaluate your requirements

• Discuss formulations, packaging, minimum quantities and logistics

• Provide quotations

• Coordinate samples

• Communicate regarding potential manufacturing or supply arrangements

Customer Relationship Management

We may maintain records of inquiries and customer communications so that our sales and customer-service teams can appropriately follow up and manage business relationships.

Marketing Communications

Where permitted by law, we may use your contact information to send you information about:

• Hyper Açaí products

• New product launches

• Wholesale opportunities

• Product availability

• Promotions

• Events

• Business resources

• Other information that may be relevant to your business

You may unsubscribe from marketing communications at any time using the unsubscribe mechanism included in the communication or by contacting us.

Transactional or service-related communications, such as communications regarding an existing order, sample request or active business inquiry, may still be sent where necessary.

Website Improvement and Analytics

We may use Website usage information to:

• Understand how visitors find and use our Website

• Improve Website design and functionality

• Measure Website performance

• Understand interest in particular products or services

• Improve marketing campaigns and content

• Detect technical or security issues

Legal and Business Purposes

We may also use personal information where reasonably necessary to:

• Comply with applicable laws and regulations

• Respond to lawful requests from government or regulatory authorities

• Enforce agreements or protect our legal rights

• Prevent fraud, misuse or security incidents

• Protect Hyper Açaí, our customers, employees or other individuals

• Establish, exercise or defend legal claims

4. Consent

We collect, use and disclose personal information with your consent where consent is required by applicable privacy laws.

Consent may be express or implied depending on the circumstances and the sensitivity of the information.

For example, when you voluntarily complete a form requesting that Hyper Açaí contact you, you consent to our using the information you provide for the purpose of responding to that request.

When you request a sample and provide a delivery address, you consent to our using and, where necessary, sharing that information with delivery, logistics or distribution providers for the purpose of fulfilling the sample request.

You may withdraw your consent to certain uses of your personal information at any time, subject to legal or contractual restrictions and reasonable notice.

Withdrawal of consent may affect our ability to provide certain services. For example, if you withdraw permission to use your delivery address before a sample has been shipped, we may be unable to send the sample.

5. We Limit the Information We Collect

Hyper Açaí seeks to collect only the information reasonably necessary for the purpose for which it is being collected.

You are not required to provide unnecessary personal information in order to contact us.

Certain fields may be required where the information is necessary for us to respond to or fulfill your request.

6. How We Share Personal Information

Hyper Açaí does not sell personal information.

We may disclose personal information to third parties where reasonably necessary to operate our business or provide the services you requested.

These third parties may include:

Website and Technology Providers

Companies that provide Website hosting, website development, cloud storage, email, analytics, customer relationship management or other technology services.

Shipping and Logistics Providers

If you request samples, products or deliveries, we may provide necessary information such as your name, business name, phone number and delivery address to:

• Couriers

• Freight companies

• Cold-storage providers

• Warehouses

• Logistics companies

• Delivery partners

Distributors and Sales Partners

We may work with foodservice distributors or authorized sales partners to supply Hyper Açaí products.

Where necessary to fulfill your inquiry or provide service in your region, we may share relevant business contact information with an appropriate distributor or representative.

Professional Advisors

We may disclose information to accountants, lawyers, consultants, insurers or other professional advisors where reasonably necessary for legitimate business purposes.

Business Transactions

If Hyper Açaí or Hyper Brazil Inc. is involved in a merger, financing, acquisition, restructuring, sale of assets or similar business transaction, personal information may be transferred or disclosed as part of that transaction, subject to applicable privacy requirements.

Legal Requirements

We may disclose personal information where required or permitted by law, including in response to a valid court order, subpoena, regulatory request or other lawful process.

7. Third-Party Service Providers

We may use third-party providers to operate our Website and business.

These providers may process personal information on our behalf and may have their own privacy and security practices.

We seek to use service providers that provide appropriate protections for the information entrusted to them and limit their use of information to the services they provide to us, subject to applicable contracts and law.

8. Processing Outside Canada

Some of the service providers we use may store or process information outside Canada, including in the United States or other jurisdictions.

When personal information is processed outside Canada, it may be subject to the laws of the jurisdiction where it is stored or processed and may be accessible to courts, law enforcement or government authorities in accordance with those laws.

Hyper Açaí remains responsible for personal information under its control as required by applicable Canadian privacy laws.

9. Cookies and Similar Technologies

Our Website may use cookies and similar technologies.

Cookies are small data files placed on your browser or device that can help a website remember information about your visit.

We may use cookies for purposes including:

• Operating essential Website functions

• Remembering Website preferences

• Understanding Website traffic

• Measuring Website performance

• Analyzing how visitors interact with the Website

• Measuring advertising and marketing performance

• Improving Website content and user experience

Some cookies may be set by third-party technology or analytics providers.

You can generally manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some areas of the Website.

10. Analytics and Advertising Technologies

We may use website analytics and digital marketing services to better understand Website activity and evaluate the effectiveness of our marketing.

These technologies may collect information about Website visits, interactions, devices or traffic sources.

Depending on the technologies enabled on our Website, information may be processed by companies such as website hosting providers, analytics services, search engines, advertising platforms or social-media platforms.

Where legally required, we will obtain appropriate consent for the use of non-essential tracking technologies.

11. Links to Other Websites

Our Website may contain links to websites operated by distributors, retailers, social-media platforms or other third parties.

Hyper Açaí is not responsible for the privacy practices, security or content of websites that we do not operate.

We encourage you to review the privacy policies of third-party websites before providing personal information to them.

12. Social Media

If you interact with Hyper Açaí through social-media platforms such as Instagram, Facebook, LinkedIn, YouTube or other platforms, the platform may collect information about your interaction according to its own privacy policy.

Information that you voluntarily make public on a social-media platform may also be visible to Hyper Açaí and other users of that platform.

13. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to:

• Fulfill the purposes for which it was collected

• Manage customer and prospective customer relationships

• Maintain appropriate business records

• Meet accounting, tax, regulatory or legal obligations

• Resolve disputes

• Enforce agreements

The appropriate retention period will depend on the nature of the information and why it was collected.

When personal information is no longer reasonably required, we will securely delete, destroy or anonymize it in accordance with our information-management practices and applicable law.

14. Security

Hyper Açaí uses reasonable administrative, technical and physical safeguards designed to protect personal information against:

• Unauthorized access

• Unauthorized use or disclosure

• Loss

• Theft

• Alteration

• Destruction

Our safeguards may include access controls, passwords, secure technology platforms, employee access restrictions and appropriate service-provider controls.

However, no method of electronic transmission or information storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

15. Privacy Breaches

If we become aware of a privacy or security breach involving personal information, we will assess the incident and take reasonable steps to contain and address it.

Where required by applicable Canadian privacy laws, we will notify affected individuals and appropriate regulatory authorities.

16. Accuracy of Your Information

We make reasonable efforts to keep personal information as accurate, complete and up to date as necessary for the purposes for which it is used.

You may contact us if your information changes or if you believe information we hold about you is inaccurate.

17. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Ask whether we hold personal information about you

• Request access to personal information we hold about you

• Ask how your information has been used

• Ask about third parties to whom it has been disclosed

• Request correction of inaccurate or incomplete information

• Withdraw consent where our processing is based on consent

• Ask questions about our privacy practices

• Make a complaint regarding how your information has been handled

To protect your privacy, we may need to verify your identity before fulfilling certain requests.

Certain legal exceptions may limit our ability to provide access to particular information.

18. Marketing Preferences

You may unsubscribe from promotional electronic communications from Hyper Açaí at any time by:

• Clicking the unsubscribe link contained in an applicable marketing email; or

• Contacting us at hello@hyperacai.com

We will process unsubscribe requests in accordance with applicable Canadian law.

You may continue to receive communications necessary to manage an existing inquiry, transaction, order or business relationship.

19. Children's Privacy

Hyper Açaí's Website and wholesale services are intended primarily for businesses and adults.

We do not knowingly collect personal information from children through our wholesale, private-label or sample-request forms.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and, where appropriate, delete the information.

20. Canadian Privacy Laws

Hyper Açaí manages personal information in accordance with applicable Canadian privacy legislation, which may include the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable federal or provincial privacy laws.

Our privacy practices are guided by principles including:

• Accountability

• Identifying the purposes for collecting information

• Obtaining appropriate consent

• Limiting collection

• Limiting use, disclosure and retention

• Maintaining accuracy

• Using appropriate safeguards

• Being transparent about our practices

• Providing appropriate access to personal information

• Providing a process for privacy questions and complaints

21. Privacy Officer and Complaints

Hyper Brazil Inc. is responsible for personal information under its control.

Questions, requests or complaints regarding this Privacy Policy or our privacy practices may be directed to our Privacy Officer using the contact information below.

We will review privacy concerns in a reasonable manner and take appropriate steps where necessary.

If you are not satisfied with our response, you may also have the right to contact the applicable Canadian privacy regulator, including the Office of the Privacy Commissioner of Canada.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to our Website

• Changes to our products or services

• Changes to our business practices

• Changes to service providers or technologies

• Changes in legal or regulatory requirements

The most current version will be posted on our Website with the date of the latest revision shown at the top.

We encourage you to review this Privacy Policy periodically.

23. Contact Us

If you have questions about this Privacy Policy, would like to exercise a privacy right, or would like to make a privacy-related complaint, please contact:

Hyper Brazil Inc. / Hyper Açaí
London, Ontario N6K 0A6
Canada

Email: hello@hyperacai.com
Phone: +1 647-674-7329

Website: hyperacai.com